Authorised 3CX Partner — Perth WA

3CX Unified Communications
for Perth Businesses

Elevate your business communications with a single, unified platform for voice, video conferencing, live chat, WhatsApp, Facebook Messenger, and SMS. Trusted by over 350,000 businesses worldwide, this powerful solution is now available to Perth and WA companies through Managed ICT Solutions.

As the premier choice for local expertise, Managed ICT Solutions is the Platinum Partner for 3CX, representing the highest tier 3CX partner status in Perth, WA. We provide the local support and technical mastery required to streamline your operations and keep your team connected anywhere.

Book a Free Demo (08) 9242 4511
Free 1-Month Trial Available Perth-Based Support
3CX Platinum Partner — Managed ICT Solutions Perth WA

Highest tier 3CX partner status in Perth WA

350K+
Businesses Worldwide
80%
Average Cost Savings
250
Video Participants
120+
Languages Supported

All-in-one communications — zero add-on costs:

Voice & VoIP Video Conferencing Live Chat WhatsApp Facebook Messenger SMS / MMS Contact Center CRM Integration

Complete Telephony

Work from anywhere

Video Conferencing

Built-in, no extras

WhatsApp & Chat

All in one inbox

Up to 80% Savings

Lower phone bills

Secure & Encrypted

Rated A+ by Qualys

CRM Integration

HubSpot, Salesforce & more

About 3CX

What is 3CX & Why Are Perth Businesses Switching?

3CX is a feature-rich unified communications system for businesses of all sizes — combining your phone system, video meetings, website live chat and business messaging (WhatsApp, Facebook, SMS) into a single, easy-to-manage platform.

Unlike traditional PBX systems, 3CX charges based on simultaneous calls — not per user. This means your entire team can use the full system, and you only pay for the capacity you actually use. Perth businesses typically save up to 80% on their phone bills after switching to 3CX.

  • Works for office, remote, hybrid and FIFO teams
  • Deploy in the cloud, on-premise, or in your private cloud
  • Keep your existing phone numbers and SIP handsets
  • No per-user seat fees — unlimited users included
  • Free internal calls between all staff and branches
  • Managed and supported locally by our Perth team

Unlimited Users

Add your entire team — no per-seat charges

iOS & Android Apps

Full features on any device, anywhere

Browser-Based

No VPN needed — works from any browser

AI Analytics

Sentiment analysis and call summaries

Features & Capabilities

Everything Your Perth Business Needs in One Platform

No add-ons. No extra licences. Everything included.

Mobile Apps — iOS & Android

Stay connected from anywhere with 3CX's iOS and Android apps. Make and receive business calls using your office number, manage live chats, reply to WhatsApp, join video meetings — all from your smartphone.

  • Use office number on your mobile
  • Apple CarPlay & Android Auto supported
  • Free VoIP calls over Wi-Fi or mobile data
  • End-to-end encrypted calls & messages

Web & Desktop Apps

Access the full 3CX platform from any browser or the desktop app — no VPN required. Handle calls, chat, video meetings and all messaging channels from a single, unified interface.

  • Browser calling — no downloads needed
  • Omnichannel inbox: chat, WhatsApp, Facebook, SMS
  • Click-to-call from your CRM
  • Microsoft 365 sync & Teams presence

Live Chat & Website Messaging

Add live chat directly to your website and respond to visitors instantly. Route chats by department, switch to voice or video with one click, and manage everything through the 3CX dashboard.

  • Live chat widget for your website
  • Route by department or priority
  • Switch chat to voice/video call instantly
  • Chat performance & satisfaction reports

WhatsApp & Facebook Messenger

Manage WhatsApp Business and Facebook Messenger messages directly inside 3CX — no personal numbers, no switching between apps. All conversations are logged, auditable and team-ready.

  • WhatsApp Business integration
  • Facebook Messenger direct integration
  • Team queues for faster responses
  • Full conversation history & audit trail

Video Conferencing

Fully integrated video meetings with no extra software or licences. Support up to 250 participants, unlimited meeting duration, screen sharing, whiteboard and YouTube live streaming — included as standard.

  • Up to 250 participants — no limits
  • One-click from browser — no downloads
  • Screen share, whiteboard, polls & recording
  • YouTube live streaming built in

Contact Center & AI Analytics

A fully integrated contact centre with no add-on fees. Handle voice, SMS, WhatsApp, Facebook and live chat in one interface with AI-powered call summaries, sentiment analysis and detailed reporting.

  • Omnichannel — all channels in one queue
  • AI call summaries & sentiment analysis
  • Live monitoring: listen in, whisper, barge in
  • Detailed SLA, agent & queue reports
More Capabilities

Advanced Features Included as Standard

SMS & MMS Integration

Send and receive SMS/MMS using your business identity — not personal numbers. Route messages to teams for faster replies and maintain complete privacy for your staff.

  • Business SMS with company identity
  • Team routing for high volume
  • Staff privacy — no personal numbers exposed

CRM Integration

Connect 3CX with HubSpot, Salesforce, Microsoft Dynamics, Zoho and more. Caller ID lookups, automatic contact creation, click-to-call and call logging all work seamlessly.

  • HubSpot, Salesforce, Dynamics, Zoho
  • Auto call logging & transcription
  • Click-to-call directly from CRM

Security & Backup

Enterprise-grade security with SRTP voice encryption, SIP attack protection, global IP blocklisting and automatic SSL management. Rated A+ by Qualys and A by Immunilabs.

  • SRTP encryption for all calls
  • Automatic failover & backup
  • SIP attack & fraud protection

Call Flow Designer

Build sophisticated call routing workflows with 3CX's visual Call Flow Designer — IVR menus, automatic outbound diallers, callback schedulers, credit card authentication and phone surveys in 120 languages.

  • Visual drag-and-drop call routing
  • Text-to-speech in 120 languages
  • Automated surveys & callback scheduling
Cost Comparison

3CX vs Traditional Phone Systems

See why 350,000+ businesses have switched to 3CX

Feature 3CX (via Managed ICT Solutions) Traditional PBX
Licensing Model Per simultaneous call Per user/seat (expensive)
Internal Calls Free — no charge Often charged
Video Conferencing Built-in, included Separate tool required
Live Chat & WhatsApp Included Separate tools needed
Mobile Apps Free iOS & Android Limited or extra cost
Remote Work Support Full — no VPN needed Complex VPN setup required
Contact Center Built-in, no add-ons Expensive add-on module
CRM Integration Included Custom dev or extra cost
Typical Cost Saving Up to 80% savings High ongoing costs
Limited Time Offer

Try 3CX Free for 1 Month

Test the full 3CX system — no credit card required. Our Perth team will set it up, configure it for your business and walk you through every feature. Zero obligation, zero risk.

Start Your Free Trial (08) 9242 4511

Full system access  •  Perth-based setup  •  No lock-in contracts

Deployment Options

Flexible Deployment for Every Perth Business

Choose the deployment that fits your infrastructure — we handle the rest.

Cloud-Hosted

Managed ICT Solutions hosts and manages your 3CX instance in the cloud. No hardware to buy, no maintenance — we handle everything from our Perth offices.

Recommended for most Perth SMBs

On-Premise

Deploy 3CX on your own server or hardware on-site. Full control over your data and infrastructure — ideal for businesses with strict data sovereignty requirements.

Ideal for enterprise & regulated industries

Private Cloud

Deploy on your own private cloud environment including Hyper-V, VMware or KVM. Combine cloud flexibility with complete data control and Australian data sovereignty.

Best for hybrid cloud environments
Why Choose Us

Your Local Perth 3CX Partner

As Perth's trusted managed IT services provider, Managed ICT Solutions handles your complete 3CX deployment — from planning and configuration through to staff training and ongoing support. Our team is based locally in Cannington and Osborne Park.

Perth-Based Team

On-site support from our Cannington & Osborne Park offices

Full Setup & Config

We handle everything — numbers, handsets, integrations

Staff Training

Full training for your team included

24/7 Support

Critical phone support around the clock

Book a Free 3CX Demo

See 3CX in action with a personalised demo for your Perth business. We'll walk you through all features, answer your questions and provide a clear, no-obligation quote.

  • 30-minute personalised demo
  • Transparent pricing — no surprises
  • Free 1-month trial after demo
  • No lock-in contracts
Book a Free Demo Call (08) 9242 4511
FAQ

Frequently Asked Questions — 3CX Perth

3CX is a feature-rich unified communications platform used by 350,000+ businesses worldwide. It combines voice calls, video conferencing, live chat, WhatsApp, Facebook Messenger and SMS into one platform — eliminating the need for multiple tools. Perth businesses typically save up to 80% on phone bills after switching to 3CX.

Yes — 3CX licences are based on simultaneous calls, not per-user seats, making it very cost-effective for businesses of all sizes. A 5-person Perth small business can benefit from enterprise-grade unified communications at a fraction of traditional PBX costs. There are no per-user fees — your entire team can use the full system.

Yes. 3CX is fully flexible — you can keep your existing phone numbers, use any SIP trunk provider, and connect existing SIP-compatible handsets. Managed ICT Solutions handles the full migration so there's zero disruption to your business communications during the switchover.

Yes — 3CX includes fully integrated video conferencing with no extra software or licences required. It supports up to 250 participants, has no time limits on meetings, and includes screen sharing, whiteboard, polls, recording and YouTube live streaming — all included as standard at no extra cost.

3CX offers three deployment options: cloud-hosted (managed by Managed ICT Solutions), on-premise on your own server, or in your private cloud (Hyper-V, VMware or KVM). We recommend cloud-hosted for most Perth SMBs as it requires no hardware investment. Our Perth team handles the full setup, configuration, staff training and ongoing support.

The 3CX free trial gives Perth businesses full access to the entire system for one month — no credit card required. This includes all features: voice, video conferencing, live chat, mobile apps, WhatsApp integration and CRM connections. Contact Managed ICT Solutions to start your free trial today with our Perth team handling the setup.

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